Shipping & Returns


At BGR we believe in getting your product to you as fast as possible. If the item is in stock we will try to ship the same day or next available working day.

We offer flat rate shipping around the canary islands and free Delivery within 50km radius of our store in Los Cristianos.

If you have any questions regarding shipping please reach out to us as we are able to ship worldwide.


If an item is received and it is unwanted or damaged, the item must be returned to us in the original packaging and the same condition it was received in, within 14 days of receiving the item. If you do discover a fault with the product you should make us aware as soon as you spot the fault to log this with our returns department.

All of the products that we sell come with a minimum of 1 years manufacturers warranty and in most cases 2 years. Some items and products can vary with the warranty.

(ie we have some items that have 5 years warranty and some second hand and refurbished items with 6 months warranty)