Lo que nuestros clientes tienen que decir sobre nuestros servicios
Based on 158 reviews
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Sarah Jane Courtney
Great staff and was super helpful.
My phone screen was in half only and all blocked ,I took to BGR they sorted it in 5 minutes ,I was so grateful I had no... small change and went to other places alas none .What I didn’t tell them was I had just left the Vodafone shop in Las chafiras and they said the phone needed to be send to Gran Canaria 7 days they are as much use as a ash tray on a motorbike .The phone is 7 mths old and Vodafone shop said they can give me a analog disgusting service not the staff fault just the companyread more
I can not recommend BGR enough. Amazing service. Great staff. A big thank you to Ben. xxx
Really recommend.. Fixed my hawei p30 screen and back for under €150 euros whilst everywhere else I asked either... couldn't do it or said it would cost between €200-€300!! Five star service!!read more
Cassie Louise Allen
Never answer messages. Awful company
I can not recommend BGR enough They could not do enough to help us out and the after... sales service is 2nd to none Thank you to all the staff You are amazingread more
amazing products love it all
Great company! Always support and keep you up to date with everything! Thanks again for 5* service every time
Absolutely fantastic service, very knowledgeable and friendly staff, great prices and quick service, highly recommend... ⭐️⭐️⭐️⭐️⭐️ iPhone 8 screen fixed very happy indeedread more
Kate J Burrows
hi ! i would give BGR 10 out of 10 Ray was very friendly and helpful and above all honest and i really appreciated his... professionalism defo recommend and very happy with my laptop 😊read more
Excellent service today, attended to by Ethan who sorted out my computer issues quickly and efficiently. Very... reasonable price too.. Professional, friendly and serious value for money. Thank you guys..read more
excellent and speedy service, very friendly and helpful staff. thank you 😊
Angela Sheila Tudge
very fast and effective service. Very honest price too. I couldn't be happier
Amazing service..Ordered today and product arrived few hours later Thank You 😀
Always happy to help, the prompt and efficient service is second to noneThey always try their utmost to resolve any... problems big or smallread more
Thank you BGR Solutions for a very quick response, messaged them requiring an xbox controller, 45 minutes later man at... the door with a new one and the old one off for a repair. Paid by card, easy peasy 👍read more
Needed advice on a games controller for a PC, messaged at 2pm and by 5pm had exactly what I needed. Two happy kids.... Fantastic service. Helpful, knowledgable and free delivery service. Thank you.read more
As Tina Turner said, BGR are "Simply the Best", I messaged them yesterday lunchtime re printer ink, they didn't have it... in stock but within 24 hours it was delivered to my door at a price I haven't paid for printer ink in a very long time. Their not only efficient, great prices and nice people but they don't charge for delivery. It's a no brainer people, use BGR they cannot be beaten.read more
we had a flood in our house and our pc was damaged, bgr picked it up and put a new motherboard in and hard drive, now... delivered back all working for a very reasonable price.thanks, great serviceread more
iPhone collected, battery replaced and delivered back in 3hours. Impressive!Well done BGR
I bought a charger unit for our laptop and paid for it at 3:15, it was delivered absolutely free by 4:20. This service... is unbeatable. Thank you so much BGR. I’ll certainly use you again. Highly recommended.read more
Ordered a tablet and had it delivered the same day 👌🏼
awesome helpful people! definitely recommend!
Helen Kilna Coyne
I had a problem with my box I went in today . The girl who dealt with my problem was amazing . She answered all my... questions explained what was wrong and fixed it in 2 minutes . Great service thank you .read more
Top service once again 10/10 like always just bought a mobile phone for my daughter and the advice and staff were... 100% top class best electronics, computer ect shop in the canarias possible Europeread more
Excellent. Good service, great staff, highly recommend.
Excellent. Good service, great staff, highly recommend.
Para estar en Tenerife es LAMENTABLE que ninguno de los empleados hable español.... totalmente denunciable a la oficina... del consumidor. Durante los años que vivi en Inglaterra nunca encontré un negocio que hablase mi idioma, es más! estaba prohibido por contrato. Que el público es extranjero... muy bien que pidan inglés a sus empleados, pero ¿qué no sepan español? ¿perdona?? ¿dónde se creen que están?. Al final fuia otro sitio a comprarme mi impresora evidentemente...read more
very helpful and patientexcellent service
Took non responsive IMac . Sorted it quickly . Great staff 😊
Best provider and customer service in Tenerife!
Brilliant service from Dan to put roaming on my friends Three Myfy today. Nothing was too much trouble. Thank you
My work laptop developed a fault and I couldn't access any of my saved or work files. I took it into BGR and not only... did they explain what the issue could be, but they kept me informed on every step of the repair, called me to double check what needed to be saved, told me how much it would cost... and then fixed it and had it ready the same day! An added bonus was that I was charged less than they first quoted me! Excellent service from start to finish and would have no hesitation in recommending BGR!Thanks so much to Ben & the team for saving the day! 😊👌read more
Olga Nosan Thys
Great customer service! Quick repair in 2 hours! Reasonable prices and very good b2c communication. 💯 reliable and... trustfulthanks a lot for repairing our laptop screen 📺!🤝read more
Janice McNamee McCrory
Very helpful fixed my I phone straight away knew e sctly what to do 👍
Stephen Edwin Harvey
BGR Solutions - Got a PC problem, no one else can help, then call the BGR solutions team. Giving away my age here with... references to the A-team but they really are!!!read more
The guys at BGR are amazing! Had to buy a new IPhone because my iPhone 7 had overheated and could not retrieve anything... from my ICloud as it had been encrypted to my broken phone. Three hours later the lads( Jonathan and Alejandro) had retrieved everything and sorted the issue out. Love these guys and this shop. Thank goodness for BGR Solutions.read more
Very good service, very helpful and knowledgeable staff, 5 star service all the time 🙂
Friendly staff and professional service. Took the extra time to walk through trouble shooting and make additional... recommendations. Go see them!read more
great service thanks for your help
What a lovely place, first visit they replaced broken tablet screen for little more than it would have cost to buy one,... second visit they disconnected keyboard from laptop that was faulty FOC. Well done BGRread more
Absolutely fantastic service. Very helpful and welcoming. Fixed my issue in no time,with no charge. Excellent service.... Thanks Raechel and all at BGRread more
Thanks again BGR for helping us out with our phone. Thought it was a new battery needed but they cleaned the charging... socket out and sorted it. Didn’t charge us for their services, thanks again BGR for your customer services Tis a pleasure to use a company like yours.read more
Douglas Gordon Marr
They care.They act correctlyThey respond to your needsThey have the technology They have big stocksThey want your... business Thank you Nick.read more
Nathaniel Thomas Lewis Harman
Very helpful friendly and professional 👌 and open at 9 🤟
Fixed my phone in under 20minutes, cant believe the speed and the staff are great! BGR... They can fix it �
great company keep us up to date at all times
great customer service and friendly staff
one of the best if not the best people who are always on hand to help you out, nothing is too much trouble for them,... great peopleread more
Marco Caty Arona
Great service and nothing is too much trouble. Highly recommended. Thanks for your help
Elecan Montajes Eléctricos
Unos profesionales de los pies a la cabeza
Replaced screen on my phone , v happy with service and price
BGR Solutions are soooo helpful. I bought my laptop from them and nothing was too much trouble. Reasonable prices... as well. I wouldn't hesitate to recommend them.read more
Enrique Serrano Quintero
buena atención en servicio técnico y personal venta
Great service from BGR. A huge thank you especially to Nick who sorted all my problems. It’s like I have a new pc now.... Also, Nick , took your advice and had fibre optic up and running in only 3 days. Many many thanks.read more
would not be without, one of the best purchases we've made in Tenerife. Prompt attention to any problems we have had.... Fantastic service all round.read more
Recommended to go their by a friend,they had a look at my phone and showed me I was usingIt incorrectly,fixed it in a... moment with no charge ,I offered to pay but BRG insisted it was not necessary. Top guys,good job.👍🏿read more
fantastic deals and the team are very knowledgeable and helpful.
Congratulations everyone at BGR we love the Xmas section with the log fires and music what a great idea. Chris and Stu x
happy with my purchase of today. great laptop and my ebook. good store and very nice staff.
The service is the best I have experienced on this Island nothing is a problem to them .Well Done BGR Solutions Ann... Cunninghamread more
very helpfull highly recomended
you can't beat this shop and their team the best service around nothing to big or small the job is done fantastic... customer service from everyone in the shop and behind the scenes keep it up guys .Yet again amazing service no job to small for theses guys, quick response.read more
Higly recommend! Professionals! Repaired my notebook, notepad, and mobile. The #1 service. If you need repair something... choose these guys!read more
nice people great service alwsys
the staff are so helpful nothing is to much trouble to them.
Hafdís Ósk Gísladóttir
Very good service for iPhone repair quick and not to expensive
Thankyou so much for your quick response when we had problems with our tv....
Super helpful and friendly guys.my phone screen was broken and couldnt afford a brand new 1 yet. theyve came up with a... great temporary solution. highly recommend these guys.They got service at the top of their list and thats the wat to go. thanks guys ill be backread more
Thanks Nick and Ben for your fab work, replacing my 2 iPhone screens. Friendly guys who know their stuff!
Very efficient great job reinstalled my operating system couple of hours working fine. 😀
I have been on tenerife for 4 years now and I have always been looking for a good PC store but there hasn't been any... until now! Today I went to BGR Solutions to see if they could help me out and just like the name says SOLUTIONS, they solved all of my problems! If you have any PC or Technical problems, Go to BGR solution they have it all! Strongly recommend!Best On The Island No Doubt! Thanks Again Guys For All The Help!read more
What a great team always fix and help me out, service is quick and always willing to help.Best in south Tenerife!!!
Fantastic service from very knowledgeable staff, so much time and problem solving at no charge, as I say remarkable.We... have used them for over two years for tv, excellent !!!!Recommended to anyone with tech troubles.read more
Just taken my I phone 6s in and had the speaker changed, done in 20 mins with the faulty part to show after. Not like... some of these robbing f#%ks who say they have done it and they haven’t. Nice work BGR solutions �read more
Thanks to the lovely Raechel for getting my partner's phone up and running smoothly.Excellent serviceThank you
Wesley Keiran O'neill
I had a minor problem with my sim card and was sorted in seconds thanks guys
Matthew Mafro Lawrence
Saw one of there posts online and can not fault there service one bit. I had the screen fixed on my iPhone in under a... hour and was given good advice on many of there products.read more
Great service yesterday, iPhone screen and LCD replacement. Done in the stated time. All buttons and screen work as it... should. Great job thanks guys.read more
Elsa Lucia Rodriguez
Amazing service my IMac was ill they sorted it
Ausgezeichneter, unkomplizierter und kompetenter Service. Datenrettung von Festplatte perfekt und preiswert.... Simply... the best!!! Competent, friendly and swift help with data rescue problem. Highly recommendable.read more
On holiday with my MacBook pro, when the device decided to try the local red wine!! In a massive panic I Googled and... found BGR Solutions and never looked back. They took it in the very same day and I had it back in my apartment the same evening. Staff were out of this world and I can't thank them enough. Excellent service from start.read more
Great people that give great service, well done BGR.
Kathryn Mary Deeb
Took our laptop in as the new Windows 10 update had basically stuck in a loop and I couldn’t do a thing with it. They... sorted it that same day and it’s working faster than ever now. Thanks, great service once again.read more
Very good and friendly service. Would recommend them to everyone. Keep up the good work. Many thanks to you all.
Dawn Nannie Donnelly
Always had great service. We have been with you for 3 years now. Excellent
Thank you Nick for coming to the rescue Monday morning, Great service and helpful advice
Cheryl Viv Wildy
Two problems you guys at BRG have sorted for us... Went into shop this afternoon with an iPhone issue... After 2 hrs... and lot of time and patience finally sorted.. Thank you Nick you're a star..Few days e fire this Ben and the team even sorted our smart STB app after our TV was returned from LG technico with app missing. It was not BGRs job to sort the app for us but after several days of getting nowhere with the Smart STB you guys took it upon yourself to liaise with them and sort it...Both these Jobs done at no cost to us.. Thank you so very much, your customer service first class... Highly recommendedread more
Thank you so much Nick for your help when I brought my mobile phone in for repair this morning and after taking your... advice into account I returned to buy a new Mobile later on and was helped brilliantly by the young lady (whose name I don't know). Great service !! I would recomend BGR to everyone.!!read more
Great service and unbelievable prices.
....service second to none, nothing too much trouble and they always have the time to help and explain in simple terms... what a solution is to a problem, staff 100% simply the best!read more
Excellent Service. Quick, Reliable & Honest
Brilliant service.... our tv went down today (Sunday). Inboxed bgr and they responded straight away, even though they... were closed !!!!!!! Our payments had lapsed but they gave us temporary cover until the office was open on Monday ..... thanks againread more
Fast, efficient and friendly! Will def use again xxx
Took two phones into them to fix, one had a dodgy charging port, the other an unresponsive screen.One of the girls... fixed the charging port there and then by pulling loads of crap out of it, no charge!I left the other phone and before taking it off me they recommended i take it to apple directly as it's covered in warranty - i said i'd rather they fix it. Left it with them but the problem was bigger than first thought so they returned it to me with advice to take it to apple for a swap.Very impressed with these guys, didn't take a penny off me and never sought to get money for nothing, would highly recommend.read more
Tooka laptop in that had liquid spilled on the keyboard - hence keyboard not working. They checked it, searched for a... spare keyboard but told me that thee were none available. Laptop was a niche model from 3 years ago so understandable they weren´t able to source the part. Picked laptop up from them - no charge!Very good service - did what they said, kept us informed. I would say they are very reliable and will be using them again soon. I have recommended them several times to other people.read more
Very helpful, will take time to explain things in not too technical terms.
Tina Sparkly Floyd
Great service from BGR yesterday. Despite it being a Saturday they still answered my message very promptly and sorted... out the issue. Thank youread more
First Class no nonsense service from professional people. Thank you.
Dave G Tracey
Always there to help, good reliable company, plus a shop you can always visit not just a phone call merchant with no... answer when you callread more
Great consistent service from this company
I have to give a massive shout out to this great team. They have painstakingly and I mean painstakingly helped me with... my tv box. Their support system is outstanding 10/10 for one to one support.read more
Claire Louise Odwyer
5star all the way.took my pc in and lessThan 24 hours all Was done and ready to collect, was so happy with the service... and price that a well deserved tip Was given as this guy kept me informed via message and answered all my worries. EXCELLENT SERVICE �����read more
BGR Solutions have just fixed my computer. Very pleased with everything and excellent prices. Thank you!
Took my laptop in, and within 24 hours received a call to say it was all fixed. Thank you for a prompt, excellent and... good value for money service. 🙂read more
Susan David Wolfendale
Massive Thanks to the staff at BGR, especially Gemma for sorting me out, she needed lots of patience, bless.
Catch-up service very poor. If you watch most of your TV on catch-up then look at other providers
Just fantastic the best TV system you could ever have
Fantastic, service is great. Would highly reccomend.
Joined in 2015 . Amazing value . Would recommend ..
Joined in November and find it excellent value, using it on a smart TV and when not in Tenerife using it the UK. Real... value for money. Would recommend to anyone, still trying to get my head around the listings, there must be an easier way to find a program.read more
Super service, sometimes plays up, but normally can get channel if you don't. use HDI only have WIFI which works very... wellMuch better service than previous supplierGreat value for moneyread more
Superb service nothing is too much trouble. Excellent value for money.
Replaced my "Umi Super" Display fast and cheap!Highly recommended.
Duncan Peter Copley
Great service. Always on hand to help. Would recommend to anyone wanting internet or tv package definitely use these... guys!!!read more
Credit where credit is due, I have recently got an amazing tv box that has all sky channels from BGR solutions, I had... trouble signing up after my free trial and emailed the support team this evening at 10:30pm on a Sunday night expecting a response at the earliest tomorrow, but got a response and the problem fixed with in 20 minutes of sending my email!!! Amazing customer service and can't recommend them enough, I even have all sky movies ��read more
Jason Carl Jones
Mint overloaded with things to watch actually over faced with things to watch
Absolutely first class service.. We were there for over an hour, while Nick set our tv service up for us... & he... wouldn't take a penny.. The channels we get for 10€ is brilliant... Can't praise this company enough....read more
2 damaged iphone screens sorted out quickly and efficiently. Great service
Really helpful and best price . Handy being in Passarella centre
Fantastic friendly service. Messages replied to instantly. They know what they are doing. Well done guys
I have used them for PC issues, internet advice and their TV service, first class. Their service and patience with a... technophobe is outstanding. Highly Recommend.read more
Ben set up our new laptop yesterday, sorted everything out so us oldies did not feel at a loss with new technology and... we can recognise everything as if it was the old Win 7. What a great job he did, we are enjoying it now. And what a really nice guy. Will certainly use in the future should we have any need.read more
thanks Ben for fixing my problem with new router on Friday night
Great service , prompt repair if anything is amiss , I wish both Ben & Nicholas all the very best they can get bigger... but not better , because they are now the Best xread more
Excellent service from these guys, always go the extra mile. Ben even charged the battery and fully loaded my... daughters laptop so when she unwrapped her present it was ready to go, parents know how awesome this is!!read more
After trying and being very disappointed with many other tv systems, I've found BGR's system by far the best and most... reliable.read more
Steve Tenerife Belcher
Brilliant service. Ben always replies to messages quickly and tries to sort problems rapidly. Would definitely... recommend.read more
Outstanding service, Ben really knows his stuff and he goes more than the extra mile to make sure all is well for you.... I have his fab TV service and he has rejuvenated both my laptops and even sorted out an issue with my smart phone - first class .read more
Great service Ben, will definitely recommend and use the service again in the future.
Ive used BGR Solutions on a few occasions. The service Ben provides is super efficient, helpful & great value for... money. Highly recommended.read more
Darrel Gibbo Gibson